.Five9 (FIVN) has actually been granted the 2024 Aragon Research Development Honor for Artificial Intelligence Call Centers as well as named a Leader in two Aragon Analysis Entire world rumors: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. The company was identified as the absolute most tactical supplier in the AI Broker Platforms report.At the core of Five9’s advancement is their vision for The brand new CX, where Artificial Intelligence Representatives and AI-empowered Human being Professionals work together to provide hyper-personalized client knowledge. The provider lately launched brand-new innovations consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s visionary use of innovation in market development and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Study World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Study World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research World: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand new CX, ou00f9 Brokers artificial intelligence et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was additionally called a Forerunner in The Aragon Analysis Planet for AI Agent Platforms in the ICC, 2025 as well as Aragon Research Planet for Intelligent Call Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX System, has actually been actually called a champion of the 2024 Aragon Analysis Technology Honor for AI Connect With Centers. In addition, Five9 has actually been called a Leader in pair of Aragon Research Planet reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025. This awareness coming from Aragon Analysis underscores Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 document roles Five9 as the most
tactical vendor measured in
the document, realizing Five9 s important vision for AI-driven innovation in CX. At the core of the innovation is Five9’s outlook for The brand new CX where AI Brokers and AI-empowered Human Representatives work together to provide hyper-personalized, simple and easy customer knowledge. Through inspiring organizations to deliver transformative consumer communications while reducing expenses and enhancing performance, Five9 is setting brand new standards for AI-powered remedies in the call facility business.
AI is actually foundational for creating extraordinary client experiences, as well as our team are honored to become determined through AragonAnalysis as impressive for our attempts to push the smart get in touch with facility forward, stated Jonathan Rosenberg, Chief Modern Technology Officer and also Chief of AI, Five9. Our focus has actually been, as well as will definitely continue to be actually, helping services deliver those experiences with simple resources as well as capabilities. With each brand-new advancement, our team take a breakthrough for each Five9 and for the sector in its entirety.
The Aragon Research study Innovation award pinpoints carriers leveraging visionary use of technology to certainly not only adapt as markets alter, yet to proactively disrupt as well as educate just how their markets are going to develop. Five9 was officially presented along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study awards service.Five9’s commitment to technology, particularly its own eyesight for blending artificial intelligence Brokers and also AI-empowered Person Professionals, is actually preparing a brand new requirement for how companies can supply hyper-personalized and smooth customer knowledge, said Jim Lundy, Owner, CEO and Lead Professional, Aragon Research Study. This honor as well as file identity builds on Five9’s dedication to supplying artificial intelligence advancements for CX.
Earlier this year, the business introduced brand-new developments, including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers, that improve the method business move toward CX, driving far better end results for each customers and also representatives. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, gives a comprehensive room of solutions to power AI-elevated customer experiences that provide much better business end results and also Deliver Joy to CX.
Our unified cloud-native offering allows hyper-personalized consumer expertises and also additional inspired workers, making every consumer interaction much more linked, easy, and also personal. Counted on through 2,500 +clients and 1,400+ partners worldwide, Five9 combines the electrical power of AI, our system, and also our individuals to steer AI-elevated CX.For additional information, see www.five9.com. Involve along with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil rights Booked.
The identity of an Aragon Analysis honor victor is certainly not a recommendation by Aragon Research study of any vendor, product, or even service. Sight resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant awards did Five9( FIVN) succeed in 2024 from Aragon Research study? Five9 won the 2024 Aragon Analysis Advancement Honor for AI Call Centers and also was named a Leader in two Aragon Research Planet records: AI Representative Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025.
What brand new AI products carried out Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives to transform client knowledge monitoring.Just how does Five9’s( FIVN )NEW CX eyesight impact customer service? Five9’s brand-new CX eyesight incorporates artificial intelligence Professionals with AI-empowered Human Agents to provide hyper-personalized, simple and easy customeradventures while lowering expenses as well as strengthening efficiency.
What was Five9’s( FIVN) key opening in the Aragon Research study World 2025 document? Five9was set up as one of the most tactical supplier in the artificial intelligence Agent Platforms in the ICC, 2025 record, realizing their critical sight for AI-driven development in CX. When did Five9( FIVN) acquire the AragonResearch Study Innovation
Award
?
Five9 was actually officially shown with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.